Q: What's the minimum order quantity (MOQ) for your food machinery?
A:Our standard MOQ is 1 unit for trial orders. For production-line equipment (e.g., freeze dryers, fillers), MOQ starts at 1 set. Bulk order discounts apply for 3+ units.
Q: Can you customize the machine for my specific product? (e.g., thickness, shape, capacity)
A:Yes! We offer OEM customization:
Adjustable processing parameters (capacity, size, speed)
Material upgrades (stainless steel grade, food-grade coatings)
Tell us what you need and we'll provide a tailored solution.
Q: Will you help with installation and atuff training?
A: Yes, we can send our engineers to your place to guide the installation and train your workers if you need.
Q: How long is the delivery time?
A:Standard lead time:
Stock models: 10-20 days after deposit
Customized machines: 20-40 days
Expedited production available (Costs subject to negotiation)."
Q: What warranty do you offer?
A:Coverage includes:
12 months for mechanical/electrical parts and lifetime technical support.
Q:Can we visit your factory to see the food processing machines in use?
A:We warmly welcome every customer to visit our factory, and we can also show customers our equipment and processing.
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